Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect:

This notice applies to all information collected or submitted on the CentralVacuumOnline website. On some pages, you can order products, contact us via forms or emails, or submit product questions or reviews. The types of personal information collected at these pages may include:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card (never stored, always deleted immediately after transaction)
This information will not be sold or given to third parties.

We use Google Analytics to analyze site traffic. No personally identifiable information is sent to Google Analytics.

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We use that information to the extent necessary to complete that order, which may include contacting you with questions about delivery or your product selection if there is a potential compatibility issue.

For those opted-in, Information is also used for reminding the customer to change their vacuum filtration quarterly and to receive monthly central vacuum tips, specials and postcards. One can opt-out at anytime by clicking the "opt-out" link found near the bottom of these emails.

Credit card information is not stored on our servers. Credit card information is passed to the credit card authorization company and then deleted after the transaction is complete.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We do not store unnecessary information such as your credit card number. Once your order is completed your credit card information is discarded.

How You Can Correct Your Information

You can correct all your personally identifiable information that we collect online by emailing info@centralvacuumonline.com.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 800-971-7172 or send us an email at info@centralvacuumonline.com.